How do I do a Factory Reset?

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  1. If the tablet doesn’t work properly or the display freezes, you can just turn off the tablet and then reboot; if the problem persists, it may be necessary to restore the tablet to the factory default settings:

NOTE:  This will erase data stored on the device so make sure to back up your data prior to using this option. 

  1. Select "Settings" from the Apps screen
  2. Select "Backup & Reset"
  3. Select "Factory Data Reset"
  4. Select "Reset Tablet"
  5. Select "Erase Everything" – Please read the message before you do so

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