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  1. Support Center
  2. FAQs

FAQs

Set-up and Navigation

  • Where can I buy a Wikipad?
  • Do I need to charge the battery when I get my Wikipad?
  • How do I turn on my Wikipad?
  • I want to connect to Wi-Fi…how?
  • Do I need a Google Account?
  • How do I sign into Google?
See all 13 articles

Exploring your Wikipad

  • How do I take a screenshot on WIkipad?
  • Can I connect to keyboards, mice, and other devices?
  • How do I use the On-Screen Keyboard?
  • Are there Keyboard Dictionaries?
  • How do I type text by speaking?
  • Can I use Gestures?
See all 15 articles

Applications

  • Can I save Apps and Games onto a Micro-SD Card?
  • How do I view Information about an App?
  • How do I remove an App from the Home Screen?
  • How do I get more Apps?
  • How do I view all of my Apps?
  • How do I Uninstall Apps or Games that I have Downloaded?
See all 7 articles

Games

  • How do I Map the Controller to my Games?
  • What games are compatible with the Wikipad controller?
  • Can I save games and apps on a micro SD card?
  • Does Wikipad come with Games pre-installed?
  • Why am I unable to Play Pre Installed Games?

Troubleshooting

  • Why am I unable to Play Pre-Installed Games?
  • How do I check for Wikipad updates?
  • How do I do a Factory Reset?
  • I am having trouble making a WiFi connection. What can I do?
  • The battery on my Wikipad won't charge. What do I do?
  • What should I do if I receive a defective product?
See all 8 articles
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